Recent Why SERVPRO Posts

Don’t Fear Your Flood Damage, Let SERVPRO Restore!

3/28/2022 (Permalink)


Flood damage in nothing to play with, let us help you recover your Homewood property.

As much as some Homewood property owners might believe that flood recovery is a straightforward process, there are many pitfalls and unexpected hazards that can exist for the DIY restorer. In many situations, people have leaned on the experience and extensive training of our SERVPRO water restoration team to help manage these emergencies. We have an understanding of these risks and know the appropriate approaches to keep our team, the structure, and any other occupants safe.

Even a process like extraction could have unforeseen risks, making flood damage in Homewood residences more challenging or unsafe for inexperienced individuals to complete. Damage assessment is a vital element to the scoping of projects, as this ensures that the right personnel and equipment are on-site to maximize efficiency and safety. Understanding these potential risks helps us to navigate flood losses, and even contamination concerns, in a way that can best protect your property and its contents.

Extraction in Basements or Crawl Spaces 

Removing several feet of standing water can come with unexpected hazards in the basement or crawlspace of an area residence. Natural flooding can heavily saturate soil against the foundation of your house, which can lead to a collapse or bowing of a wall because of immense hydrostatic pressures. Our technicians monitor this progress throughout the extraction process by stopping at regular intervals for the water to settle.

Lingering Moisture 

Extraction is never the final step of recovery after a flood incident. Drying involves many different machines and devices, most of which are unavailable to the DIY restorer. Without a working knowledge of moisture pockets and the migration of floodwater, you could miss drying out damp areas thoroughly, which can promote microbial threats. Our SERVPRO team utilizes thermography and surface moisture meters to document dampness that must get addressed.

Flooding can significantly damage a home if it is not dealt with quickly. As tempting as it might be to clean and dry out these effects on your own, there are many instances where this can become a costly mistake. Let our SERVPRO of Matteson-Homewood team help however you need by calling (708) 747-9925.

To learn more about Homewood, click here.

Why SERVPRO Is The Obvious Choice To Restore Flossmoor Fire Damage

3/14/2022 (Permalink)

You get only one chance to make sure your Flossmoor dwelling recovers from the harm a household fire can do. The toxic and corrosive residues created as flames consume building materials, grease, food, or other fuel in your home rapidly discolor, warp, and tarnish structural components and contents. Water and chemical extinguishers used to knock down the fire must be abated as well. Our employees hold multiple certifications from the IICRC, proving why engaging our services is a wise choice. 

The beautiful and exclusive neighborhoods in Flossmoor make reliable fire damage restoration essential to both our community at large and to the families who live here. Our well-qualified technicians, supported by our investment in cutting-edge fire remediation products, tools, and equipment, are why relying on our expertise and resources pay dividends at a time when you as a homeowner are seeking the most effective solution to a tough problem.

When our service vehicles arrive their comprehensive stocking of equipment and supplies needed make it clear why SERVPRO needs to be your first call after the firefighters depart. The airborne toxins released during the fire begin to damage wood, drywall, fabrics, and plastics immediately. Metals tarnish, and glass etches quickly. Since we arrive ready to begin cleaning and restoring your home and its contents we can halt these destructive processes fast.

SERVPRO Asks: If You Rent, Are You Covered?

3/13/2022 (Permalink)

We see disasters everyday... and one of the saddest things is when people don't have rental insurance and loose everything.  If you have questions about rental insurance you should speak to an agent for more information.

Top myths and the facts—about renters insurance from State Farm:

  1. The landlord's insurance covers your possessions. Don't count on it. Most landlords' insurance covers only the building and damages due to negligence. 
  2. Renters insurance is expensive. In this case, the numbers speak for themselves. The average renters policy costs just $12 a month for up to $30,000 in personal property coverage. That's solid coverage for less than the cost of a couple of cups of coffee a week.
  3. Still concerned about price? Your insurer will work with you to find the combination of coverage and costs that suits your needs. You might even qualify for a discount by taking some simple home safety precautions or purchasing another policy, such as auto insurance, with the same insurer.
  4. You don't need insurance if your stuff isn't expensive. Most renters' belongings cost more than they think. 
  5. Think that number is too high? Take a moment to add up the approximate cost of your computer, television, stereo, furniture, jewelry, and clothing. If a fire gutted your apartment tomorrow, would you have the cash to replace it all?
  6. Renters insurance covers only your possessions. In fact, renters insurance covers much more than just your personal property: The average policy also includes up to $100,000 in liability coverage. That means in the event of a covered loss your insurer will help cover the costs if you're held responsible for injuring another person or damaging another person's property, including your landlord's. enters insurance is hard to get. You can research providers, compare quotes, and even find an agent online

SERVPRO Provides Document Preservation, Restoration, Conservation, and Recovery

11/7/2021 (Permalink)

Vacuum Freeze Drying Chamber SERVPRO of Matteson-Homewood..... "Like it never even happened." Give us a call 708-747-9925!

When disaster strikes, it usually hits where its hurts the most. Important documents such as books, medical paperwork, legal writings, etc are not spared. Sometimes despite the disaster you still need to retain these materials for legal or personal reason, that is where SERVPRO's Document Recovery and Restoration come in!

Acting quickly is imperative! Should you have important documents that get wet, damaged by smoke, or even a sewer damage, don't wait! CALL US RIGHT AWAY! 708-747-9925

Our highly trained staff of Restoration and Mitigation Professionals will arrive onsite and quickly take steps to limit damage and preserve as much as possible. 

 Document Restoration Services as follows:

  • Drying - process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  • Cleaning - we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization - Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization - once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  • Destruction - we offer destruction onsite.
  • Digitization - digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

Water Heaters Can Flood Your Living Space - Call SERVPRO to Remediate!

10/21/2021 (Permalink)

Water Heater Our expert technicians from SERVPRO of Matteson-Homewood can respond to emergency calls, 24 hours a day, 7 days a week, including holidays.

SERVPRO Can Remediate Your Flood Damage Regardless of Cause

Floods are often the result of heavy rain from storms. Water levels begin to rise very rapidly and in Illinois, it is called coastal flooding. This rushing water can flood homes and businesses from the attic to the basement. Floods cause extensive property damage that should be addressed immediately. When water and flooding suddenly happen, people may only have a matter of minutes to grab their valuable items and leave for safety. Saving your property and belongings is very important. SERVPRO is a leader in restoration and recovery, with flood damage restoration professionals who can help residential and commercial property owners return to a preloss condition. We are a locally owned and operated company who is always ready to help their Illinois communities through any structural emergencies.
Water and flood damage problems in Flossmoor can also be caused by other events. There can be difficulties with a failed water heater, HVAC problems, broken pipes, sewage back-flow, or other unforeseen problems. Whatever caused water and flooding, it is important to act as soon as possible to extract the water to minimize any further damage. We offer water and flood damage clean up and restoration services. Our well-trained and certified professionals have all the innovative equipment, industry knowledge and years of experience to clean and restore any water damage situation. We work quickly so that residential and commercial properties are not at risk for mold, which can grow within 24 to 48 hours. After a majority of the visible standing water has been extracted by using our powerful pumps and vacuums, we are not finished. Flood water can be hidden behind drywalls, baseboards, wallpapers, crawlspaces or in ceilings. We use specialized equipment that can locate water or moisture areas so that mold or mildew will not grow later on.
We will also clean, sanitize, and deodorize all of your rooms and office space areas. We clean all restorable items and other contents using a number of OSHA and IICRC techniques. Our experience and scientific approach to water removal and water cleanup enables SERVPRO to properly dry and restore your property. We are a proud member of the Cook and Will County community, therefore when you call us, we can provide an immediate emergency response that helps to prevent secondary damage and mold. To avoid secondary damage, if you call us quickly, we may be able to treat your carpets, dehumidify soggy furniture and restore it. When you don't have to replace a majority of your belongings as a result of a flood, it can save you thousands of dollars.
Our expert technicians from SERVPRO of Matteson-Homewood can respond to emergency calls, 24 hours a day, 7 days a week, including holidays. We are a full-service emergency remediation and restoration company. We have all the tools and experience needed to handle the most challenging emergency situations, including water, fire, mold or storm damages. Here is how you can reach us, and in a hurry - (708) 747-9925. We are here waiting to hear from you!

Did You Know? SERVPRO Offers Mold Inspections and Air Sampling

10/21/2021 (Permalink)

mold See the Mold--Call SERVPRO in the Matteson Area--Don't See the Mold Call Us for Air Sampling

Air Sampling to Labs and Mold Inspections in Chicago Area Properties

Mold can become a fast-moving danger to your Greater Matteson home or business, affecting many materials, contents, structural elements, and even those exposed. With how quickly the situation can get out of control, it is essential to work to address the colonization and remediate as promptly as possible. To accomplish this, home and business owners put their trust in the experience, and industry-leading equipment of our Applied Microbial Remediation Technicians (AMRT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.)

Severe weather, high humidity levels, and other sources make mold damage for the Greater Chicago homes and businesses a perpetual threat. While many property owners can appreciate how damaging this situation can be, without seeing the problem, it can be challenging to know for sure that colonization exists. We have always encouraged our customers with the statement: “If you see it or smell it, you have it.” We have the expertise to offer mold inspections and air sampling to determine the presence of this threat and its severity.

We strive to find the relative humidity level from the time that we arrive, along with inspecting susceptive areas of the property for moisture vulnerabilities. This assessment has our remediators using moisture meters and sensors alone with thermal imagery to discover possible penetration points in attics, roofs, foundations, basements, and other areas of a home or business.  

Additionally, our SERVPRO team performs mold assessment sampling, including after remediation work completes. The sample we take of the affected environment can get sent to a lab nearby for analysis, and under the care of trained specialists, can determine the concentration of active mold growth based on the elevated presence of spores and fungus.

We can also help to keep your property and its occupants safe with fast controlled demolition and build back services. We have a full-service team of general contractors that can help to repair, reconstruct, and renovate damaged areas of your home during the mitigation and cleaning processes of remediation.  

You can count on the expertise and advanced equipment of our SERVPRO of Matteson-Homewood mold remediation specialists in the Chicago area. For an evaluation of your residential or commercial property, call us today at (708) 747-9925

On the map, right here.

Why Should I Have SERVPRO Restore My Carpets?

3/1/2021 (Permalink)

SERVPRO is at the top of the pack when it comes to restoring carpet that has been impacted by water loss within the home. Upon arrival and formulation of our restoration plan, we inspect your carpeting and select the best equipment and methods to achieve our goals. The process includes:

  • Inspecting carpeting using moisture probe technology – this allows us to determine how deep the moisture has embedded into the carpet and the pad below.
  • Detaching the carpet with the proper tools so our technicians can further inspect to see if the carpet has delaminated or mold has begun to colonize.
  • In cases where the water has not infiltrated the carpet pad or the subfloor below, we may use centrifugal air movers to float the carpet, thus allowing warm air to circulate beneath.
  • In cases where water moisture saturates the carpet fully, we will remove the padding below and dispose of it to be replaced after the drying of the zone is complete.

So if your carpet has been damaged by water, give the professionals at SERVPRO a call! We are faster to any disaster and will get things back to "Like it never even happened."

Why SERVPRO? Experience With Water, Ice, & Other Things That Aren't Nice

2/17/2021 (Permalink)

A water loss in your Homewood residence can trace to many causes, including the natural forces that create picturesque icicles on your snow-covered roofline. Water intrusion into your attic or upper levels during the winter months is common if your property is prone to ice dams. Our highly-trained and experienced crews know what to look for when water seeps down into your home, why we can not only respond to the loss but also limit recurrence.

Ice Dams Lead to Interior Water Emergencies

The beauty of a winter snowfall can hide significant water damage in your Homewood dwelling. If the gutters on your roofline are clogged with autumn’s leaves and twigs, water can collect. A freeze and thaw cycle begins, especially if warm interior air leaks out because of inadequate insulation or failed and missing joint sealing. Snow and ice liquefy, seeping under shingles, flashings, and along the seams between the interior space and the growing dams. Because the damage starts small and is often in an inaccessible area, you might not notice it until water saturates drywall and insulation and starts its journey to other spaces. Our familiarity with water movement within a structure is why we can resolve all aspects of the damage.

Water can flow far from a roof ice dam, which is why SERVPRO of Matteson-Homewood uses cutting edge moisture detection tools when scoping your water damage project. Call us at (708) 747-9925 when water losses turn up in unexpected places during the cold of winter. 

Click here for more information about Homewood.

Why SERVPRO? We know how to deal with Ice Dams!

2/17/2021 (Permalink)

Ice dams are a natural occurrence when the weather is crazy in your area. If snow comes down, then the weather heats up, then it gets chilly again, you may have to deal with water damage caused by ice dams. 

The ice dam moisture spreads eventually toward the lower levels of your home. Sometimes it runs through wall cavities, making itself known only when water damage along baseboards migrates into the hardwood flooring or carpeting several stories below the roof.

Damage to structural components far from a leak does not surprise our technicians, why SERVPRO commits to a thorough inspection and evaluation of all the spaces of your home. Once we determine the extent of the damage, we use state-of-the-art extraction and drying equipment to mitigate and remediate the harm.

We also help pinpoint the water entry location and help arrange for other contractors to properly insulate up to and seal around the roof edge to eliminate future water incursion.

So if an ice dam does affect your home or business, give SERVPRO a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Ready For Whatever Happens!

11/6/2020 (Permalink)

Emergency Ready Profile Disaster Recovery ~ Business Continuity

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local #SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens.”

#ERP #BCP #DisasterRecovery #BusinessContinuity


9/9/2020 (Permalink)

SERVPRO technician disinfecting tables and chairs with an electrostatic fogger Disinfecting & Cleanliness

Did you know that SERVPRO is A full service property restoration provider?

Your facilities, campus, venues, and commercial property’s appearance of cleanliness and safety speaks volumes to your clients.

So when the need arises for professional cleaning or emergency restoration services, #SERVPRO Professionals have the training and expertise to help make it “Like it never even happened."

With more than 1,700 franchises nationwide, there’s a SERVPRO professional nearby and ready to serve you.

Our commercial services include the following:

Commercial Water Damage Restoration,
Commercial Fire Damage Restoration,
Commercial Mold Remediation,
Commercial Cleaning Services,
Commercial Storm and Major Events

We are proud to be able to services not only homeowners but also business owners from the smallest mom and pop businesses to large commercial businesses.  Locally owned and operated, we care about your business and its impact on the community.

For more information on our commercial services please call our office today at 708-747-9925.

We Respond to Hurricanes

8/31/2020 (Permalink)

Locally, SERVPRO of Matteson-Homewood is part of the SERVPRO Disaster Team Nichols. What exactly does that mean? Disaster Team Nichols is proud to be specially trained to respond to large disasters across the country when we are called on. When hurricane Laura hit in late August of 2020, our team was already on site ready and able to help. When a disaster strikes, our team begins the process of loading up vehicles to travel to the area that they are needed most bringing generators and specialized drying equipment to begin the process of restoring communities. Our crews can deploy to the hardest hit areas for weeks or even months, leaving their families and friends behind to help those who need us most.

Why do we do what we do? If you ask any of our technicians why they work for SERVPRO the answer is always the same, we love to help people. At SERVPRO of Matteson- Homewood we are dedicated to serving communities, whether that is here in our home territory or across the country during a disaster

We Discuss Even Minor Flooding Can Cause Major Problems For Your Homewood Property

11/17/2019 (Permalink)

flooding in home after a storm SERVPRO of Matteson-Homewood at (708) 747-9925 assists local homeowners with the restoration from flood damage.

What Half an Inch of Flood Damage Can Do in Homewood Properties

Flood damage is easily one of the top problems property owners do their best to avoid. But there is only so much that can be done as far as drainage, ensuring the grade around the home slopes away and landscaping assistance for keeping water at bay.

Sometimes, Mother Nature is more powerful than the best-laid plans, and flood damage hits Homewood residences and wallops them. And it does not even take a lot of water, under an inch of water can wreak havoc throughout the structure, destroying both the home and its contents.

The technicians undergo extensive hands-on training to learn the best practices for all types of damage using the standards as taught by IICRC (The Institute of Inspection Cleaning, and Restoration Certification) considered the gold standard for the restoration services industry. Plus, they engage in on-going education to stay on top of the latest trends for advances in the restoration services industry.

Testing and Extraction
One of the first actions taken by technicians is testing the water to determine the nature of the contaminants. This allows the technicians to choose the correct types of cleaning agents to neutralize any bacteria or toxins present in the water. When substantial amounts of water are present throughout a property, even if the depth is less than an inch, the technicians may choose to use trash pumps for fast, large scale extraction.

Carpet Requires Removal
When groundwater saturates carpet, it requires disposal as a biohazard. Because wet carpet is so heavy, they extract the water then cut it into strips for safe removal.

Controlled Demo Helps with Drying
A half-an-inch of floodwater wicks into sheetrock rapidly. The technicians measure several inches over the waterline and cleanly cut it away using 'flood cuts." This opens up the wall cavity and ensures it dries appropriately, which avoids secondary issues down the road, such as mold or weakening of building materials.

SERVPRO of Matteson-Homewood at (708) 747-9925 assists local homeowners with the restoration from flood damage. The trained, certified technicians are local and arrive on-site within an hour after the call because We’re Faster to Any Size Disaster.

For more about Homewood click here.

We Have The Proper Techniques To Restore Your Flossmoor Home After A Fire

10/31/2019 (Permalink)

A garage filled with soot and smoke damage after a fire During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Call us today!

Thorough Cleaning Of Contents after Fire Damage in Your Flossmoor Home

When a fire breaks out, the main concern is on what the flames consume. However, the incident is likely to leave contents soiled with different types of residues, including ash, soot as well as dry and wet smoke residues. Although it might not seem so, a thorough cleaning exercise can restore your items to their preloss state. Hiring SERVPRO to handle the restoration process helps in many ways because we have the equipment and skills to clean up your property.

Cleaning Upholstery Items

A case of fire damage in your Floorsmoor home can soil upholstery items in different ways. For instance, the fabric material can absorb fine particles from such as ash and soot, requiring deep cleaning. The water or other fire suppressants used are also likely to spill over unaffected areas, soiling items. Cleaning upholstery items is not an easy task. Our SERVPRO technicians take steps such as using Upholstery Cleaning Machines to ensure deep cleaning and rinsing of the affected items, eliminating all the residues. Adding odor counteractants to the cleaning solutions also helps remove malodors, replacing them with a sweet scent.

Cleaning Wooden Furniture

Although fire readily consumes wood, it also leaves other damages such as scorching and residue deposits. Proper cleaning can help solve these lessor problems restoring your items to their preloss state. Our SERVPRO technicians evaluate all affected items establishing, which can be saved through cleaning. We use specially formulated cleaning agents such as All Surface Green Clean, which help remove stubborn soot deposits. We can also use soda blasting to clean charred surfaces.

Cleaning the Structure

Fire damage incidents soil different areas of your home, depending on the intensity and materials burnt. Cleaning these areas poses several challenges ranging from simple ones such as difficulty in accessing soiled areas such as the ceiling, to more complicated ones such as handling delicate materials. FSRT, Fire and Smoke Restoration Training, helps our SERVPRO technicians address all cleaning difficulties, including using specialized cleaning techniques such as peroxide active cleaning which removes residues from delicate materials such as acoustic tiles without ruining them.

A thorough cleaning exercise can help save your fire-damaged property. Call SERVPRO of Matteson-Homewood at (708) 747-9925 to assist you in eliminating the effects of a fire, "Like it never even happened."

See more about Flossmoor.

Our Fire Damage Professionals Can Save Your Flossmoor Home

10/10/2019 (Permalink)

Flames shooting out of a small window in a burning home Restoration of fire-damaged properties requires considerable effort.

Why Abundant Resources at SERVPRO Help in Restoration of Fire Damage Cases in Flossmoor

Once the embers die down or smoke plumes clear from your property, you realize you have to take action to restore the affected areas. Several steps can help you attain your goal, but they have to be taken correctly and on time. You can involve SERVPRO to offer professional restoration of fire damage since we have skills, equipment, and other resources to handle an incident, “Like it never even happened.”

Fires differ in many ways, so the resulting fire damage in your Flossmoor home depends on the specifics of the incident. The main variation is the severity of the blaze, which determines the types and number of materials affected or the area covered. The source of the fire and the presence of accelerants also affect the restoration processes. Our SERVPRO crews can deal with outcomes from all types of fires, including:

    •    Grease Fires
    •    Fires from Electric Faults
    •    Arson Incidents
    •    Fuel Oil Fires

Fire is a hazard, but even after putting it out, some risks remain. Such risks can complicate the restoration process or cause bodily harm. Some common hazards include partially burnt ceilings, which might collapse, damaged electrical systems that might shock you, inadequate lighting, and slippery surfaces due to the water spilled when fighting the fire. Our SERVPRO technicians prepare to deal with such risks in different ways. We have PPE, Personal Protective Equipment, like rubber boots, hard hats, and rubber gloves, among others. We also use engineering solutions such as erecting barriers to eliminate the risks.

The flames, smoke, and heat from the fire affect a wide range of materials causing partial or complete damage. The remnants of such materials are wastes that must be removed as part of the restoration. Our SERVPRO technicians tear down wall panels, ceilings, and floors to remove all debris from the fire safely. We also ensure correct disposal in compliance with safety regulations.

Restoration of fire-damaged properties requires considerable effort. Call SERVPRO of Matteson-Homewood at (708) 747-9925 to assist if there is a fire incident in your Matteson, Homewood, or Country Club Hills residence.

For more about Flossmoor click here.

Removing the Flood Damage, What About the Odor in Matteson Homes?

9/30/2019 (Permalink)

Female with her finger up to her nose with a stinky look on her face. Let SERVPRO handle that odor lingering in your Matteson home from water damage.

Worried about odor in your Matteson home from water damage, no worries we deal with that as well.

Flood damage hits homes hard in various ways. Through flash floods, microburst storms, and hydrostatic pressure all bring water into the house. When storm damage happens, it must be removed as fast as possible to avoid permanent damage, mold and foul odors.

Groundwater may contain contaminants, and before coming into contact with it during flood damage cleanup in Matteson properties, SERVPRO technicians test the water to determine what they are dealing with so they choose the best methods for mitigation.


When a severe water loss occurs in your home, it is crucial to utilize a professional restoration service with local, certified technicians. SERVPRO team members are residents of the local community, and they work hard using their extensive training and state-of-the-art equipment to assist our friends and neighbors in limiting loss from floodwater. 

Complete Drying Limits Odor

Controlled demolition is a standard action during cleanup of flood damage. This type of building materials removal is exacting and only takes out the damage and leaves sheetrock and flooring unaffected by water loss. The removal of buckled and warped sheetrock allows for more airflow during drying, which not only inhibits mold growth but also diminishes odors in the home.  

Musty Odors May Indicate Mold

Because it requires warmth over 70F-degrees and high humidity levels to flourish, mold also has a tell-tale musty odor that gives away its presence. Technicians monitor water loss areas during and after the drying process to ensure that the air quality is well below sustainable levels for mold. Areas where they find mold growing are abated and treated with antimicrobial sealants to inhibit any return. 

Removal of Residual Water Odors

After flooding in a home and complete drying, sometimes there are residual odors left behind. When antibacterial solutions do not eliminate it, SERVPRO technicians have a diverse array of odor neutralizing applications to use until they eradicate the scent from the property.

You do not have to live with continual reminders of the flood damage to your home. Contact SERVPRO of Matteson-Homewood at (708) 747-9925 and our team of certified professionals can make the water loss and odor in your home "Like it never even happened."

To learn more about Matteson, click here

Matteson Restoration and Rebuild Options Needed after Structural or Cosmetic Damage? SERVPRO Does It All!

7/9/2019 (Permalink)

SERVPRO Restores and Even Rebuilds Damaged Homes in Matteson

Our Committed and Skilled Team is Why SERVPRO Delivers Successful Disaster Recovery in Matteson

We count the development of our high-quality team of disaster recovery experts in Matteson as our most notable achievement. Recruiting and retaining intelligent, skilled, and motivated individuals to our team mean we are sure to meet your residential disaster recovery needs faster and more efficiently. Using our training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to employ the restoration industry's best practices, we commit to mitigating and remediating your water, fire, mold, or storm damage.

Water Damage
Our speedy response to your Matteson water damage serves two important purposes. First, we know that coping with water incursion is challenging and brings normal life to a halt in your home until the problem resolves. Second, water is incredibly corrosive, harming nearly every kind of building material used in conventional construction. Drywall crumbles, insulation soaks through and becomes useless for climate moderation and also poses a mold risk, metals rust, and wood swells and distorts.

Our Water Damage Restoration Technicians (WRT) use their IICRC training to assess and plan for rapid water removal immediately upon entering your home. Our signature green service vehicles contain powerful pumps and extractors for water evacuation, gas powered or truck-mounted so that we can use alternatives to the grid if your electricity is temporarily disabled for safety reasons. We assess the quality of the water, containing and disposing of it per local regulations if it is contaminated with sewage, chemicals, or other hazardous substances. Our thorough preparation for any circumstance is why SERVPRO customers express satisfaction in our work and outcomes.

Once we accomplish water removal, structural drying proceeds, crew members use principles of psychrometry, the science of drying, to achieve the best results. Warm, dry moving air causes evaporation at high rates, requiring the use of dehumidification techniques to capture the water vapor by condensation or absorption. Our employees position a perimeter of heated air movers and dehumidifiers to facilitate drying and adapt the set up until the process reaches targeted moisture levels in structural components.   

Fire Damage
Not much can prepare a Matteson homeowner for fire damage. The danger of the blaze makes your priority getting your family and pets out and to a safe space. Returning to your house after the firefighting efforts often reveal a sodden, soot-filled expanse of rooms and contents that are hard to imagine ever reverting to the comfortable and welcoming abode you and your loved ones treasured. Grief and depression are understandable reactions, but we are eager to work on restoring not only your happy home but also your peace of mind.

Consider a pack-out if we suggest it as a strategy for putting the pieces back together. Our Contents Claim Inventory Service (CCIS) keep all furnishings, household goods, and personal possessions organized and secure at our production facility while our on-site crews remove water, clean soot, and assess charred areas for demolition, replacement, and rebuilding. The wide range of strategies we bring to a fire damage restoration is why SERVPRO rates highly among members of our community who experienced both fire loss and our professional response.

Our production facility technicians master specialized training in cleaning, drying, deodorizing, and renewing the look and function of packed-out items. Your insurance representatives and our office team work closely together to ensure your cleaned, repaired, and fresh-smelling house welcomes your furniture and other possessions when both types of property are ready for the reunion, inviting you back not just to your residence but to your home.

Mold Remediation
The chance of mold damage in your Matteson home is more likely than you think when you understand the life cycle of this fungal organism. Mold spores are everywhere, floating on currents in the air and settled on surfaces throughout your home. They are also found in large quantities outdoors where they provide the needed services of breaking down organic waste. They also hitch rides inside on footwear and pet paws, so even if you were able to reduce their numbers, new spores would arrive every day.

If kept dry mold spores cause little trouble, and they are so small, they are unnoticed. When they absorb moisture, however, they begin to grow within 48 hours and produce more spores, creating more extensive groups of mold called colonies. The bit of water and an organic food source fuels the multiplication. Soap scum, or even household dust, which is primarily dead skin cells, feed the mold.

Trying to manage a mold infestation yourself is risky as scrubbing can spread the spores. Our training in the restoration industry's mold remediation standards devised by the Environmental Protection Agency (EPA) is why SERVPRO is a good fit when mold abatement is needed. Our mold remediation crews contain the moldy area using plastic sheeting barriers sealed with a negative pressure air scrubbing system during the mold removal, prevent drift of the spores. We scrape, brush, or use gentle abrasion like soda blasting to rid surfaces of the mold, bagging up the debris for appropriate disposal. An EPA-registered disinfectant application follows to inhibit a recurrence of the damage.
Storm Damage
Snow, sleet, ice, and rain all pose a threat to the integrity of your residence, but when fierce straight-line winds or tornadoes join in to increase the extremity of the weather, severe storm damage in Matteson is a likely consequence. Exteriors can take a beating with roofs sheared off, windows broken, and siding bent and torn. Responding to significant harm, including the water damage that is inevitable when structures are severely compromised, is a job for professionals.

Our team arrives as soon as possible, ready to board up and tarp holes to prevent further water damage. Overland flooding might also be an issue when several inches of rain falls in a short period or when sustained precipitation over several hours or days saturates the ground and seepage occurs. The multiple certifications our technicians hold from the IICRC is why SERVPRO takes on a storm damage scenario with confidence. We assess the damage, including categorizing the flood water and creating a mitigation and remediation plan that safely cleans up and sanitizes the premises.

If rebuilding is indicated, we have skilled technicians to complete demolition and restore your house, "Like it never even happened." It is a great relief to our customers that a revolving door of contractors does not need to be engaged to take a storm-damaged residence through the many tasks needed to secure, recover, and rehabilitate it back to preloss condition.

SERVPRO of Matteson-Homewood is ready to help the property owners in the communities we serve to find highly-qualified technicians and a reliable and experienced management team to assist with disaster strikes. Whether water, fire, mold, or storm damage is the crisis, call (708) 747-9925 day or night, and we are on our way.,_Illinois

FREE CE Classes this March 2019!!

1/24/2019 (Permalink)

!!FREE CE Classes for Insurance Agents Spring 2019!!

Attention Insurance Agents!!! Are you in need of CE credits for your licence? We are offering FREE CE classes March 6th & 7th, in two separate locations for your convenience. March 6th in Homewood, IL and March 7th in Bourbonnais, IL. Both days will have the same line up, Ethics (3 Credits) from 9am-12pm & Bio Clean Up and Hoarding Claims (4 Credits) from 1pm-5pm.  

**Please see the attached flier for location addresses**

Breakfast and lunch will be provided for those in attendance. 

So come partake in our educational and lively classes. Hope to see you there. 

For further questions please contact us at 708-747-9925 

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Caring for Victims

1/14/2019 (Permalink)

Victim bags ready to help when disaster happens.

When your home is struck by fire or a major storm you may have only a few minutes to gather belongings and move to safety.  For many of us, gathering a few clothes, and the family photo album take priority over a toothbrush or comb.  

At SERVPRO of Matteson- Homewood we care about the community, that is why many of our staff carry these emergency bags in our vehicles.  Each bag contains a few of the essential personal care items that many people need after a fire or storm disaster.  Our hope is that each bag can bring a bit of comfort to the community after a tragedy. 

Having your own preparedness bag is very important especially if you live in an area where natural disaster such as tornado can strike.  It is also important to remember, only gather personal effects when it is safe to do so: material belongs can be replaced, but a life can not be.  

Putting the Knowledge About Fires in Your Hands

1/14/2019 (Permalink)

Knowing what causes fires can help you to prevent them!

Knowledge is power! The Threat of Winter Fires is Real and according to FEMA:

  • 890 people die in winter home fires each year.
  • $2 billion in property loss occurs each year from winter home fires.
  • Winter home fires account for only 8 percent of the total number of fires in the U.S., but result in 30 percent of all fire deaths.
  • Cooking is the leading cause of all winter home fires.
  • A heat source too close to combustibles is the leading factor contributing to the start of a winter home fire (15 percent).
  • 5 p.m. to 8 p.m. is the most common time for winter home fires.
  • Unattended cooking is the leading factor in home cooking fires.
  • Two-thirds of home cooking fires started when food or other cooking materials caught fire.
  • Clothing was the item first ignited in less than one percent of these fires, but these incidents accounted for 18 percent of the cooking fire deaths.
  • Ranges accounted for the largest share (62 percent) of home cooking fire incidents.
  • More than half (55 percent) of reported non-fatal home cooking fire injuries occurred when the victims tried to fight the fire themselves.
  • Frying poses the greatest risk of fire.
  • Thanksgiving is the peak day for home cooking fires.

A community partnership

1/3/2019 (Permalink)

Out and about.

At SERVPRO of Matteson-Homewood we strive to be as actively involved in our local communities as possible. We strongly believe that to be successful you need to do more than just offer a great service to your communities, you need to buy into what is happening and what is important locally.

Over the years we have worked very hard to not only help sponsor events and charity fundraisers but also actively participate in them. If we aren’t trying to help those around us succeed then our success will also be limited, in being a valued community business leader and participant.

The best way to lead is always by example.


SERVPRO Content Cleaning and Storage

11/12/2018 (Permalink)

Content Cleaning and Storage

At SERVPRO our team of professionals handle your personal belongings with the utmost of care.  We clean your items by hand and repack them so they are ready when you move back to your home or business. We also use the Esporta Machine and Ultrasonic Cleaning equipment.

SERVPRO's Environmentally Friendly Products

11/12/2018 (Permalink)

SERVPRO's Environmentally Friendly Products

SERVPRO wants you to know that we are doing our part to help our Planet.  That is why we want you to know about our Green Cleaning Products.

SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products. With the assistance of larger chemical companies the EPA/DFE has put together a listing of safe cleaning components that can be used in Green cleaning formulations. From the listing a formulation can be derived that incorporates “green” chemistry. The initiative is designed to allow chemical formulators a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

So next time you see our Green Vehicles, you'll know we are doing our part to sustain our Environment

Why you want SERVPRO as your vendor for Medical Facilities

11/12/2018 (Permalink)

Infection Control Risk Assessment Certified

Working in Hospitals or other Medical Grade facilities is not a service you want to leave to just any vendor. A job completed incorrectly can open the door to a whole list of legal liabilities, this is WHY you need SERVPRO of Matteson-Homewood.

Certified and accredited by the Linders Health Institute in Infection Control, we will help manage and control the risks that can be associated with this type of work. Protecting your patients, staff, other vendors, and helping your Risk Management Team limit your liability and enhance the Healthcare experience. 

               Don't wait, call us today!!!!


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ACTHA Homeowner Association / Condominium Association / Townhome Association Seminar at Georgio's in Orland Park, Il.

8/3/2018 (Permalink)

ACTHA Seminar at Georgio's in Orland Park, IL.

SERVPRO of Matteson-Homewood - Bill Wilczynski and Valerie Graniczny attended ACTHA Seminar at Georgios in Orland Park last night.  Guest speakers discussed Legal and Insurance problems and solutions to Homeowner Associations, Condominium Associations and Townhome associations board members and guests.  

These groups all have the same problems as business and homeowners do.  Their properties suffer from fire and smoke damage, sewer backup, water damages, require board up services, and occasionally require Bio cleanup services.  SERVPRO of Matteson-Homewood has been assisting property managers with these issues to help protect, restore and make their properties "Like it Never even Happened".  

If your condominium, townhome, homeowner association is in need of a quality restoration and mitigation vendor ... CALL THE BEST!

CALL SERVPRO of Matteson-Homewood!


#Condominium #Townhomes #Homeowners #BoardUp #FireDamage #SmokeDamage #WaterDamage #SewerDamage #Mold #BioCleanUp #SERVPRO #PlanetSERVPRO #SERVPROofMattesonHomewood #ACTHA #Restoration #Mitigation #DisasterRecoveryTeam